Exploring DLD’s Munaqasat Platform for Co-Owned Properties

Table of Contents

1. Introduction
2. What Is the Munaqasat Service by DLD?
3. Why the Munaqasat Platform Matters for Co-Owned Properties
4. How the Munaqasat Process Works
5. Platform Features and Digital Tools
6. Benefits of Using Munaqasat Service in Dubai
7. Step-by-Step Guide: Using Munaqasat for OA Procurement
8. Roles and Responsibilities in the Munaqasat System
9. Legal and Regulatory Framework
10. Case Study: Munaqasat Implementation in a Residential Tower
11. Mistakes to Avoid When Using the Platform
12. Fees and Charges
13. Frequently Asked Questions
14. Conclusion
15. Partner with Homecubes for Smart OA Management

Introduction

Dubai’s real estate sector has rapidly adopted smart governance solutions to ensure transparency, especially in jointly owned properties. One such initiative is the Munaqasat Service Dubai, as another Real Estate terminology in Dubai,  launched by the Dubai Land Department (DLD) in collaboration with RERA as another RERA’s role in Dubai real estate. This platform enables Owners Associations (OAs) to conduct procurement operations — including tendering, evaluation, and contract issuance — through a regulated digital framework.

As disputes and opacity in OA procurement historically caused mistrust and inefficiencies, DLD’s Munaqasat platform solves this by offering a centralized, transparent, and auditable digital procurement ecosystem.

I witnessed the signing of an agreement, focused on implementing a series of affordable housing projects, between RTA, Dubai Municipality, and Wasl Group. This initiative supports the Dubai 2040 Urban Master Plan and aligns with the city’s affordable housing policy. The first… pic.twitter.com/lzLd7XwNxC

— Hamdan bin Mohammed (@HamdanMohammed) May 20, 2025

This guide offers a deep dive into the Munaqasat platform, its features, processes, compliance framework, and value for property owners, OA managers, and service providers alike.

What Is the Munaqasat Service by DLD?

Munaqasat (Arabic for “tenders”) is a procurement platform developed by Dubai Land Department (DLD) to facilitate competitive bidding and contract oversight in co-owned property communities.

Launched in alignment with Law No. (6) of 2019, Munaqasat ensures:

• Transparent vendor selection
• Fair and competitive bidding
• RERA-approved contract templates
• Budget alignment with Mollak-approved funds

🔗 Learn more: Dubai RERA – Munaqasat Overview

Why the Munaqasat Platform Matters for Co-Owned Properties

Managing procurement in jointly owned properties is complex. Whether for cleaning services, elevator maintenance, or landscaping contracts, the need for clear, RERA-compliant tendering is critical.

Key Challenges Addressed by Munaqasat:

• Unverified vendors participating in tenders
• Conflicts of interest in contractor selection
• Overpriced bids due to non-competitive processes
• No documentation trail for legal or audit purposes

The platform reduces corruption, favoritism, and untracked expenses by digitizing every step — from request for proposal (RFP) to contract award and execution.

How the Munaqasat Process Works

Here’s how a standard Munaqasat cycle unfolds:

1. OA submits a procurement request
2. RERA reviews and approves the request
3. Request for proposal (RFP) is issued via Munaqasat
4. Vendors submit bids within a defined time frame
5. Automatic technical and financial evaluations are conducted
6. OA selects winning bid based on pre-set criteria
7. Contract is generated and signed digitally
8. Progress is tracked until task completion and payment

Platform Features and Digital Tools

These tools integrate with the Dubai REST ecosystem, creating a unified digital infrastructure for OA governance.

Benefits of Using Munaqasat Service in Dubai

🔎 Transparency

All vendors are RERA-registered, and every step of the bidding process is logged.

💰 Cost Efficiency

Open competition drives prices down while ensuring service quality.

🛠️ Operational Control

OAs gain real-time visibility over vendor performance and budgeting alignment.

📑 Legal Assurance

Contracts are legally binding and aligned with DLD standards, protecting all parties.

🤝 Trust Building

Owners gain confidence in how their service charges are being spent.

Step-by-Step Guide: Using Munaqasat for OA Procurement

1. Log in to the Dubai REST app with your OA credentials
2. Navigate to Munaqasat module
3. Select “Create Tender” and fill in scope, budget, and timeline
4. Attach RERA-approved documentation
5. Submit for RERA review
6. Once approved, publish to registered vendors
7. Review bids automatically ranked by price and quality
8. Select winning bid and generate contract
9. Track delivery and file closure
10. Report performance and final payment status

Roles and Responsibilities in the Munaqasat System

Owners Association (OA)

• Initiates tenders
• Reviews bids
• Ensures vendor compliance

Vendors / Service Providers

• Register with RERA
• Bid through Munaqasat
• Deliver within contractual terms

RERA

• Reviews all tenders
• Approves contract formats
• Ensures Mollak fund alignment

Legal and Regulatory Framework

Munaqasat is backed by:

• Law No. (6) of 2019 on jointly owned real property
• RERA Procurement Circulars
• DLD Escrow Regulations

All procurement must follow:

• Pre-approved budget ceilings under Mollak
• Open competition principles
• Use of standardized contract templates

Non-compliance may result in:

• OA license suspension
• Vendor blacklist
• RERA fines

Case Study: Munaqasat Implementation in a Mixed-Use Development

Location: Business Bay
Project: 45-floor mixed-use tower
Issue: Previous vendor contracts were non-transparent and overpriced

Action Taken:

• OA registered with Munaqasat
• Cleaning and maintenance tenders launched
• 5 vendors responded
• Winning bid offered 17% savings
• Contract was executed and tracked via platform

Result:

• Enhanced owner trust
• Timely service delivery
• 25% improvement in budget forecasting

Mistakes to Avoid When Using the Platform

• Skipping RERA Pre-Approval: Results in rejection
• Using Unregistered Vendors: Only RERA-listed companies can bid
• Manual Document Uploads: All files must be digitally signed
• Ignoring Contract Templates: Use only RERA-compliant formats
• Delayed Tender Execution: Exceeding timeframes may void approvals
• Not Aligning with Mollak Budgets: Over-budget requests are blocked

Fees and Charges

🔗 View Updated Fee Structure on DLD Portal

Frequently Asked Questions

Is the Munaqasat platform mandatory?
Yes. Any OA conducting procurement over a certain budget threshold must use the platform.

Can any vendor participate?
Only those registered with RERA and verified within the system.

Does Munaqasat replace Mollak?
No. Mollak manages service charges and budgeting. Munaqasat handles procurement.

What types of contracts can be managed?
Maintenance, security, cleaning, landscaping, technical services, and more.

How are bids evaluated?
By pre-set technical and financial criteria, with auto-ranking and human approval.

Is there support for disputes or vendor issues?
Yes. RERA provides arbitration options and performance rating tools via the platform.

Is Munaqasat accessible through mobile apps?
Yes. It is available via the Dubai REST mobile app for both Android and iOS.

Conclusion

The Munaqasat Service Dubai represents a critical evolution in how procurement is managed for jointly owned properties across the emirate. By introducing structure, digital accountability, and mandatory RERA oversight, the platform replaces legacy systems that were prone to inefficiencies, favoritism, and opacity. It ensures that every step—from vendor registration to contract award—is documented, fair, and compliant with Dubai’s real estate laws.

For Owners Associations, the platform provides the tools needed to make evidence-based decisions, compare vendor offers side by side, and avoid common procurement pitfalls. The automated ranking and audit trail ensure transparency not just at the time of selection, but throughout the life of the contract. For vendors, it opens the door to fair participation and exposure to a wide range of property tenders, promoting healthy competition and better pricing for communities.

Partner with Homecubes for the Future of Property Ownership

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Although we are not affiliated with DLD’s Munaqasat or Mollak platforms, we closely follow Dubai’s evolving real estate infrastructure to ensure that our upcoming services align with the highest regulatory standards and investor expectations.

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